Mark Harper

Mark Harper is an seasoned Project Manager at IAG Cargo, focusing on New Premia Ops Readiness since July 1990. With extensive experience in the cargo sector, including roles at British Airways from 1990 to 2017, Mark has managed various teams and operations, ensuring high service delivery standards and effective performance management. Key responsibilities have included oversight of customer service teams, management of third-party suppliers, and adherence to health, safety, and security protocols. Mark’s career reflects strong capabilities in operational management, team development, resource planning, and client relations, contributing significantly to operational success and customer satisfaction in the cargo industry. Mark's educational background includes attendance at The Regis Comprehensive School in Wolverhampton, West Midlands.