Cindy L. is a seasoned professional with extensive experience in customer consultation, revenue analysis, and technical support across various industries. Currently serving as a Customer Business Consultant at IAG, Cindy specializes in generating acquisition leads and implementing strategic work processes for NRMA insurance. Previous roles include Revenue Reporting Analyst at Minor Hotels, where monthly revenue analyses were conducted, and Product Support Specialist at Budgetly, focusing on enhancing customer resources and technical assistance. Cindy's expertise in customer success, particularly in the hospitality and financial sectors, is complemented by a Bachelor of Business Administration in International Tourism and Hotel Management from Griffith University and a certification in Front End Web Development from General Assembly Australia.