Michelle Hallinan

Michelle Hallinan currently serves as Senior Manager of Commercial Service within Mobile & Innovation Sales at iBASIS since November 2017. Additionally, Michelle has been a Freelance Business Transformation Specialist since September 2016, focusing on customer lifecycle, customer engagement models, data-driven sales, business process improvement, and technology delivery to sales and support teams. Prior experience includes significant roles at Vodafone Ireland, where Michelle was pivotal in transforming the organization into a customer value-driven entity, with notable achievements including a €28 million return against forecasts. Early career positions included managerial roles at Seaport Centre Boston and The Colonnade Hotel, complemented by a BA in Hotel and Catering Management from Galway-Mayo Institute of Technology.