Hákon Davíð Halldórsson

Director - Customer Engagement And Analytics at Icelandair

Hákon Davíð Halldórsson has extensive work experience in various roles and industries. Hákon Davíð is currently the Director of Customer Engagement and Analytics at Icelandair, a position they started in September 2022. Prior to that, they worked as the Director of Frontline Services at Icelandair from September 2021 to September 2022.

Before joining Icelandair, Hákon Davíð worked as a Director at Sýn from November 2020 to September 2021. Hákon Davíð also held a CRM role at Icelandair from December 2018 to November 2020.

In their earlier career, Hákon Davíð served in roles such as Digital Business Manager and CRM Program Manager at Siminn from June 2017 to December 2018 and from December 2013 to June 2017, respectively. Hákon Davíð also gained experience as a Consultant at ThorShip, where they provided logistics and transport services and worked on business development.

Hákon Davíð's career started at Opin kerfi, where they held multiple roles, including Marketing Manager from June 2009 to October 2012, BVPS Consultant from January 2009 to June 2009, Account Manager from November 2006 to January 2008, and Marketing Representative from May 2005 to November 2006 while studying for their B.Sc. degree. Hákon Davíð also worked as a Technical bench professional at Opin kerfi ehf from June 2000 to January 2004.

Overall, Hákon Davíð Halldórsson has a diverse background in customer engagement, analytics, frontline services, CRM, digital business management, and logistics.

Hákon Davíð Halldórsson earned a B.Sc. degree in Business with a focus on International Marketing from Reykjavik University. Hákon Davíð attended the university from 2004 to 2007.

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Timeline

  • Director - Customer Engagement And Analytics

    September, 2022 - present

  • Director - Frontline Services

    September, 2021

  • CRM

    December, 2018

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