Saurabh Bhatia

Saurabh Bhatia is an accomplished professional in customer success and digital transformation with extensive experience in leading teams and driving customer engagement across multiple industries. Currently serving as the Head of Customer Success for APAC at Icertis since January 2023, Saurabh focuses on enhancing customer journeys with the Icertis platform. Previously, Saurabh held key positions at Oracle, including Director of JAPAC Customer Success, where responsibilities included driving digital transformation and IT service adoption, as well as leading a global team to maximize revenue. Saurabh's career began at Infosys BPO and included roles at ACS, a Xerox Company, where leadership and operational management were prominently featured. Saurabh holds multiple degrees, including an Executive General Management Program from the Indian Institute of Management Bangalore and an MBA in Operations from the National Institute of Management.