Casey Gervolino

Casey Gervolino has a diverse work experience spanning multiple industries. They started their career at Universal Orlando Resort as a Cashier Customer Service from May 2011 to December 2013. Following that, they worked as an ESL Instructor and Head Foreign Teacher at Sogang Language Program from December 2013 to February 2016.

In 2013, Casey also joined The Pub Orlando as a Server and Catering Assistant, where they worked until August 2017.

They then transitioned to ADP, where they held roles such as a Client Service Representative from January 2019 to March 2021, and later as a Screening and Selection Service Consultant II from March 2021 to December 2021.

Casey Gervolino also worked remotely as a Human Resources Manager for DR KILOWATT ELECTRIC INC from March 2018 onwards.

Their most recent position is at iCIMS, where they currently serve as a Customer Care Specialist and have also worked as a Customer Success Manager since January 2023.

Overall, Casey Gervolino has gained extensive experience in customer service, teaching, HR management, and consulting roles within various companies.

Casey Gervolino completed a Master's degree in Human Resources and International Management at Strathclyde Business School from 2017 to 2018. Prior to that, Casey earned a Bachelor of Arts degree in Interdisciplinary Humanities, with a focus on Religion, English, and Art History, from Florida State University between 2010 and 2013. Additionally, Casey obtained various certifications, including a Professional in Human Resources® (PHR®) certification from HRCI in July 2020 and a TEFL certification from Florida State University in 2013. Casey also acquired multiple certifications from LinkedIn, such as "Managing Your Emotions at Work," "Consulting Foundations," "Efficient Time Management," and others, throughout 2021 and early 2022.