Twiggy Rodriguez

COO at ICL

Twiggy Rodriguez has more than twenty years of operational and executive management experience in healthcare. Most recently, she oversaw Total Quality Management for the Public Health Management Corporation, responsible for 350 programs in healthcare, social services, case management, and education, including the Public Health campus at Cedar, formerly known as Mercy Hospital in Philadelphia. Previously, Twiggy was Vice President of Primary Care at Acacia Network in the Bronx, where she used her long experience in integrated care delivery to address health disparities among the 16,000 FQHC patients in the areas of primary care, behavioral health, HIV/HEP C clinics, Medication Assisted Therapy (MAT), health home and care coordination.

Twiggy has also held key leadership roles at Mobile Health Management, a leading provider of occupational health serving more than 250,000 clients annually, and Columbia University’s Student Health Services. As a consultant, she has provided business, content development, health promotion, and Electronic Health Record optimization for a variety of clients, including Union Community Health Center and the Embassy of Ecuador.

Twiggy’s experience with accreditation and regulatory organizations includes the Joint Commission, Council of Accreditation (COA), Commission on Accreditation of Rehabilitation Facilities (CARF), Patient Centered Medical Home (PCMH) certification and sustainability activities as well as HRSA regulations, Delivery System Reform Incentive Payment (DSRIP), and NCQA standards. She holds a BA in Liberal Arts from the Instituto Tecnologico Superior de Estudios de Television (ITV), specialized in Healthcare Delivery at Harvard Business School’s Executive Education program, studied Business Analytics at the University of Pennsylvania’s Wharton Aresty Institute of Executive Education, and is a candidate of the Executive Business Excellence program at Berkeley University.

Timeline

  • COO

    Current role

  • Chief Quality & Compliance Officer

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