Patrice C.

Patrice C. has extensive experience in technical support and customer service, currently serving as a Remote Tier 3 Support Technician at iContact since February 2018, where responsibilities include resolving complex technical issues. Prior to that, Patrice C. was a Product Expert at Gap from July 2017 to June 2019 and worked as a Sales Associate, assisting customers with transactions and product selection. Additional roles include Year Round Youth Director with the City of Raleigh Municipal Government, where communication about program progress and staff issues was key, and Customer Service Chat Representative at Lenovo, managing returns and support requests. Patrice C. began the career as a Cashier at MARQUEE CINEMAS, ensuring balanced transactions for tickets and snacks. Educational background includes studies at Wake Technical Community College and North Carolina Agricultural and Technical State University.