DH

David Hoag

IT Operations Manager at iCoreConnect

David Hoag started their work experience in 1992 at Hand Held Products, where they held various roles including Assembly Technician, Electrical Technician, Assembly Department Manager, and PC/LAN Administrator. David then worked as an IT Manager / IS Analyst at Hand Held Products from 1999 to 2001. From 2002 to 2003, David worked as an Analyst at Cap Gemini Ernst & Young. David then joined Corporation Information Technologies in 2003 and held roles such as Systems Engineer, Technical Lead in Sustainable Computing, and Service Manager until 2015. In 2015, they joined TrinIT Solutions and Computer Plumber as an IT Service Manager. Currently, David is working at iCoreConnect as an IT Support Service Manager since 2020.

David Hoag has an Associate's Degree in Computer Technology from Onondaga Community College. In addition to their degree, they have obtained various certifications including being a Google Certified Deployment Specialist, a CCNA (Cisco Certified Network Associate), a Certified Lotus Professional, Domino R5 System Administrator (from IBM), a Citrix Certified Administrator, an IPTX - IP Telephony Express (from Cisco), a LabTech Certified Professional (LTCP, from LabTech Software), and an MCSE on Windows NT 4.0 (from Microsoft). The specific years and institutions for the certifications are not provided.

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Timeline

  • IT Operations Manager

    June 1, 2023 - present

  • IT Support Service Manger

    January, 2020