Paul Wackell

Paul Wackell has a diverse work experience spanning several industries. Paul currently works as a Telephone Support Technician at ICS Complete, a position they started in December 2022.

Prior to this, Paul had a long tenure at Fidelity Investments, where they held various roles. From 1996 to 2001, they were a Senior Systems Support Technical, responsible for providing extensive hardware and software support as part of the Help Desk. Paul ensured optimal functionality of all systems for over 500 employees at the Smithfield, RI office during a growth phase for the business. From 1995 to 1996, Paul served as a Systems Support Specialist, offering comprehensive desktop support for employees in the same location. Paul also started their career at Fidelity as a Customer Service Representative, holding positions from 1993 to 1995.

In addition to their time at Fidelity, Paul worked as a Financial Advisor at Ameriprise Financial Services, LLC from 1991 to 1993.

Paul's work experience also includes running their own business, Imagine Web Designs, since 2002. As a Website Design Professional, they help local businesses establish a web presence by creating websites from scratch and adding pertinent information, logos, and graphics.

Overall, Paul has a strong background in technical support, customer service, and financial advisory, with additional expertise in website design.

Paul Wackell obtained a Certificate in Web Technologies from Worcester Polytechnic Institute in 2002. Before that, they attended Auburn University from 1982 to 1985, where they studied Finance. In 1981, they briefly attended Massachusetts College of Liberal Arts, studying Management. Paul completed their high school education at St Johns class 1981, graduating with a High School Diploma in 1981.

In addition to their formal education, Paul has obtained several certifications. Paul received the "Subnetting in Your Head" certification from LinkedIn in August 2020. Paul also holds the "CompTIA Security+ ce Certification" from CompTIA, obtained in March 2023. Lastly, they received a certification in Web Technologies from Worcester Polytechnic Institute, although the specific details of this certification, such as the date obtained, were not provided.