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Chatema H.

Fraud Investigation Analyst at ID.me

Chatema H. has a diverse work experience in various roles focused on fraud investigation, cybersecurity, data analysis, and risk assessment.

Starting in 2010, Chatema worked at Capital One as a Sr Operations Production Coordinator, where they ensured call quality and provided feedback to agents and managers.

In 2014, they moved on to Global Payments Inc. as a Risk Investigator, where they assessed and prioritized risks, conducted investigations, and collected background information on merchants.

In 2016, Chatema joined General Dynamics Information Technology as an Associate Data Analyst, specializing in cybersecurity fraud analytics and monitoring. They addressed potential intrusion attempts and notified agencies of threats to network infrastructure.

In 2017, they transitioned to the Social Security Administration as an IT Cybersecurity Specialist. Here, they investigated suspicious transactions, analyzed insider threat indicators, and established defense flags to mitigate risks.

Most recently, in 2021, Chatema joined ID.me as a Fraud Investigation Analyst. Their responsibilities include identifying fraudulent activity, researching user behavior, and suspending or canceling accounts as needed to mitigate risks.

Chatema H. attended the University of Maryland Global Campus, where they studied Cybersecurity Management and Policy. The duration of their education is not specified.

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