Taylor Cruise

Taylor Cruise is a Senior Customer Support Analyst at IDBS, responsible for handling support queries related to FDA-regulated software since January 2021. Previous roles at IDBS included Customer Support Analyst, where Taylor conducted investigations and coordinated with cross-functional teams to address technical issues. Taylor's career also includes experience as a CCP Student at Per Scholas and an Apprentice Carpenter at Any Season Builders, showcasing strong mechanical skills and a proactive work ethic. Prior positions include roles at Santander Bank as a Santander Assist Agent and Universal Banker, as well as serving as General Manager at Pizza Express and an Aquatic Therapy and Recreational Assistant at Hogan Regional Center. Taylor holds a Bachelor of Science in Psychology with a concentration in Cellular and Molecular Biology from Salem State University.