Frank Gillett

Frank Gillett is an experienced professional in technology research and consumer behavior, currently serving as Research VP for Future Consumer at IDC since January 2022, where thought leadership in consumer technology and behavior forecasting is developed. Gillett previously held the position of VP and Principal Analyst at Forrester Research from 1998 to 2020, focusing on disruptive technologies, delivering over 12 reports annually, and generating substantial consulting revenue. Earlier roles include Business Process Consultant at Symmetrix and Manufacturing TQM Engineer at Packard Electric Division of General Motors, where Gillett implemented key improvements in operational efficiency. Educational credentials include an MBA in Operations Management from MIT Sloan, a Master of Science in Technology and Policy from MIT, and a Bachelor of Science in Mechanical Engineering & Materials Science with a second major in International Relations from Duke University.