Shannon Hopwell Adv. Isp

Customer Transitions Director at Ideagen

Shannon Hopwell Adv. ISP has a work experience spanning over several years in different industries. Shannon started their career at Warner Leisure Hotels as a waitress from June 2011 to December 2014. Shannon then joined Travelex as a Travel Money Advisor and Support Trainer from December 2014 to April 2017. Afterward, they worked at Ideagen, where they held several roles. Shannon began as a Graduate Demand Executive from May 2017 to May 2018. Shannon then became a Digital Account Executive in the Aerospace & Defence, Aviation & Automotive sector from May 2018 to May 2021. Following that, they served as an Inside Sales Manager from May 2021 to February 2023. Currently, Shannon is the Customer Transitions Director at Ideagen, responsible for leading a program aimed at transitioning customers to the company's SaaS model. Shannon'swork is aligned with Ideagen's long-term growth plans.

Shannon Hopwell Adv. ISP received a Bachelor's degree in Cultural Sociology from The University of Nottingham in the years 2013 to 2016. They have also obtained various certifications including an Internationally Accredited Diploma Certificate in Nutrition from Udemy in 2020, and certifications in Occupational Health and Safety Management Systems, Emotional Intelligence, Understanding Customers to Drive Sales, Professional Registration, Sales Fundamentals, Account Management, Certified Sales Professional, and Sales Excellence from various institutions.

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Timeline

  • Customer Transitions Director

    February, 2023 - present

  • Inside Sales Manager

    May, 2021

  • Digital Account Executive - Aerospace & Defence, Aviation & Automotive

    May, 2018

  • Charity And Social Commitee

    January, 2018

  • Graduate Demand Executive

    May, 2017

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