Sean Cloke

Director Of Customer Service at Ideal Cabinetry

Sean Cloke has a diverse work experience spanning over a decade. Sean began their career at JPMorgan Chase & Co. in 2009 as a Lead Teller, where they managed cash dispensing procedures and developed control inventory processes. Sean later joined Lumber Liquidators in 2011 as a Store Manager, where they successfully managed a team and implemented programs to drive sales. In 2015, Sean joined Cabinets To Go as a Regional Sales Manager, eventually becoming a Senior Regional Sales Manager. Sean achieved regional sales objectives, coached sales teams, and implemented a new CRM system to increase sales revenue. Sean's most recent role was as the Director of Customer Service at Ideal Cabinetry, which they started in 2020. There, they developed preventative programs to enhance the customer experience, implemented technology and programs to improve customer retention, and built a strong team culture.

Sean Cloke earned their Bachelor of Science degree in Finance and Financial Management Services from Mount Saint Mary College, where they studied from 2007 to 2010. Sean further pursued their education at NYU Stern School of Business, where they completed their Master's degree in Business/Managerial Economics from 2010 to 2012.

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Timeline

  • Director Of Customer Service

    February, 2020 - present