Nikhil Kumar is a skilled technical support professional with experience in cloud environments and technical engineering roles. As a Cloud Support Engineer at Hitachi Vantara, Nikhil managed Tier 1 technical support, improved security measures, and enhanced user productivity through Azure Active Directory and Group Policies. In a previous role as Technical Support Engineer II, Nikhil provided L2 support for Azure and AWS environments, maintaining a high service level agreement. Nikhil's early career as a Cloud Associate at Tata Consultancy Services involved optimizing SQL databases and implementing cost-saving measures in cloud spending. Currently, Nikhil serves as a Technical Support Engineer at Idemeum and is pursuing a Master's in Computer Science at Clark University, following a Bachelor of Engineering in Information Science and Engineering from Ramaiah Institute Of Technology.
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