Doug Pollock

Doug Pollock has extensive work experience in customer success and service delivery roles. Doug is currently the Vice President of Customer Success at IDnow, where they previously served as the Director of Customer Success. Prior to their time at IDnow, they worked as a Customer Success Director at Onfido. Earlier in their career, Doug held positions such as Director Of Service Delivery - Europe at Finastra, Client Service Director - Major Accounts at RM Education, and Director of Client Service Operations at Execview. Doug also served as a Client Services Director at Hornbill Service Management, Services Director, UK at Cambio Healthcare Systems, Professional Services Director at ComMedica, and Services Director, NEMEA at BroadVision. Doug began their career as a Services Manager at Devoteam Tertio.

Doug Pollock attended Stewarton Academy from 1975 to 1981. Doug then pursued a degree in Computing Science at the University of Strathclyde from 1981 to 1985, earning a BSc. Doug also has a certification in ITIL Foundation Examination from Loyalist Certification Services, but the specific details and date of obtaining this certification are not provided.