Suzanne C.

Suzanne C. is an experienced design professional currently serving as a Design Lead at IE since October 2024. Previously, Suzanne worked as the Lead Online Instructor for Experience Design at General Assembly, co-instructing User Experience Design Bootcamp remote courses. Additional roles include Senior Consultant at Aplo, focusing on design research and experience design for government clients, and User Experience Advisor at trelles.io, contributing to the design for a successful AI startup. As Design Principal at [24]7.ai, Suzanne was pivotal in enhancing customer experiences through AI and human insight. Prior positions include Service Design Lead and Acting Chapter Lead at Optus, Experience Designer at syfte, and UX Consultant roles at Qantas and Commonwealth Bank. Suzanne founded and led Suzanne Cengia Art Direction + Design, specializing in website, logo, and advertising design. Academic credentials include a Master of Design from UNSW and various certifications in user experience design.