Ineisha Callaway

Ineisha Callaway is an experienced customer service and management professional with a strong background in both retail and corporate environments. Currently serving as a Customer Service Representative at IFB Solutions, Ineisha manages over 100 inbound and outbound calls daily while troubleshooting website issues for the Ohio Secretary of State and the Ohio Board of Nursing. Previous roles include Department Manager at Walmart, where Ineisha successfully implemented strategies to enhance operational efficiency, and Accounting Clerk, focusing on accurate financial data management. As an Executive Assistant at Luv4Cru Branding & Co., responsibilities included enhancing team productivity and managing meetings. Additionally, experience as an Assistant Manager at Target involved improving hiring processes and ensuring operational compliance. Ineisha holds a Master of Science in Industrial and Organizational Psychology from Capella University and a Bachelor of Science in Marketing from the University of North Carolina at Greensboro.