Susan Graf has over 20 years of experience with client relationship building, cross-functional teams, and business analysis. Thanks to her diverse technical background, soft and hard skills, Susan plays multiple roles in the Ignyte Leadership team. She oversees client and partnership relationships, client contracts, marketing activities, as well as managing corporate certification/accreditations, and takes responsibility for the internal and external communication and documentation management.
Previously, Susan led Customer Relations and was a Product Owner for a major Governance, Risk and Compliance solutions provider where she acquired tremendous experience and insight into the business management side of client-facing operations and product development.
Susan has a Bachelors in Media and Communication with a concentration in Technical Writing and is a certified CUERME.
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