Tracy Yoon

Tracy Yoon is a Senior Technical Consultant at IKC | Integrated Knowledge Consulting, with a focus on aligning client objectives with effective business solutions and driving technology evaluations related to ServiceNow products. Previous experience includes serving as a Technical Consultant, where hands-on implementation of ServiceNow solutions was performed, and as a QA Analyst at Debitsuccess, collaborating with stakeholders to define requirements. Tracy also worked at Spark New Zealand in various roles, contributing to improvements in resource utilization and delivering customer service support. Tracy holds a Bachelor of Engineering Technology in Computer and Mobile Systems Engineering from Auckland University of Technology.