Tom Hadrava

Tom Hadrava has a comprehensive work experience in the field of Information Technology. Tom started their career in 2006 as a Help Desk Specialist at Residential Services, Inc. where they provided end user support, troubleshooting, and hardware repair for different operating systems.

In 2008, Tom joined Field Logic Inc. as an IT Manager, overseeing various aspects of IT operations such as VM environment, servers, network infrastructure, phones, and software licensing. Tom also managed the organization's budget and maintained accounting software.

From 2015 to 2019, Tom worked as an IT Customer Service Manager at St. Louis County, MN. In this role, they supervised IT Operators, IT Support Engineers, and IT Service Desk staff across multiple county locations, ensuring quality IT services were provided to end users.

Currently, Tom is serving as an IT Manager at IKONICS Corporation. Their responsibilities include overseeing and managing all aspects of IT, implementing and developing business relevant applications, ensuring compliance with industry regulations, managing third-party contracts, and providing training and support to system users.

Throughout their career, Tom has gained expertise in business intelligence, system evaluation, process improvement, system implementation, and vendor management. Tom has a track record of effectively managing IT operations and delivering high-quality services to end users.

Tom Hadrava has a Bachelor of Science (BS) degree in Computer Information Systems from the University of Wisconsin-Superior, which they obtained between the years 2004 and 2008. Following their undergraduate studies, they attended Lake Superior College from 2008 to 2010, although they did not earn a degree during this time. At Lake Superior College, they concentrated on their Certified Cisco Network Associate (CCNA) field of study. In addition to their educational background, Tom has obtained two certifications from VMware. Tom obtained the VCP4-DCV certification in December 2010 and the VCP5-DCV certification in March 2014.