Amr Helmy

Amr Helmy currently serves as Chief Operations Officer at IL Cazar Developments, where responsibilities include leading the Customer Experience team and developing strategies to enhance property management efficiency and customer satisfaction. Prior to this role, Amr held positions such as Chief Customer Experience Officer at Hyde Park Developments and Head of Customer Excellence at Emaar Misr, where notable contributions included developing long-term business strategies, managing budgets, and overseeing operational activities to ensure high service standards. With a diverse background in customer relations and service quality management across various organizations, including Abu Dahabi Islamic Bank and Vodafone, Amr brings extensive experience in optimizing customer interactions and operational efficiency. Amr holds a Bachelor's degree in Law from Helwan University Cairo.