Giuseppe Montella

Head Of Customer Experience Design And Digital Strategy @ Illimitybank at illimity

Giuseppe Montella has extensive experience in customer experience design, digital strategy, and innovation. Giuseppe currently serves as the Head of Customer Experience Design and Digital Strategy at illimitybank, where they lead a team of researchers, marketers, service designers, UX and visual designers, and innovators. Giuseppe is responsible for building a differentiating customer experience, executing key digital projects, and driving business results through innovative experiences.

In addition to their role at illimity, Montella is also a Professor of Advanced Services Design Course at Politecnico di Milano. Giuseppe has also worked as a Lecturer at 24ORE Business School, a Visiting Professor at IUSVE - Istituto Universitario Salesiano Venezia, and an Author at Ninja Marketing.

Prior to their current positions, Montella held various roles at Vodafone, including Head of Digital Design Studio, Digital Manager, Head of Business and Digital Transformation, and Strategy Business Development Senior Manager. In these roles, they were responsible for designing user experiences, managing digital strategies and innovation roadmaps, and leading financial and customer intelligence projects. Giuseppe has also led high-impact initiatives and received recognition for their work in digital transformation.

Furthermore, Montella has experience in strategic marketing and business development, having worked on projects such as identifying new business opportunities and evaluating M&A prospects. Giuseppe has a strong background in strategy development and analysis.

Giuseppe Montella's education history includes attending Università Bocconi in 2010, where they completed the Vodafone Talent Program in Marketing strategy and Digital. Giuseppe also attended Talent Garden in 2016, where they completed the Vodafone Digital Program in Corso di Design, Digital Marketing, and Growth Hacking. Prior to that, they studied Business Administration at the University of Naples 'Parthenope' from 2000 to 2005. Giuseppe completed their high school education at LICEO SCIENTIFICO COLOMBO MARIGLIANO from 1994 to 1999, specializing in scientific studies.

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Timeline

  • Head Of Customer Experience Design And Digital Strategy @ Illimitybank

    November, 2018 - present

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