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Mary Ann Narvaez

Manager, Customer Adoption, Education at iManage

Mary Ann Narvaez has a diverse work experience in the field of training and customer adoption. Mary Ann started their career at Pillsbury Winthrop Shaw Pittman LLP as a User Support Manager and worked there from July 1989 to June 1996. Mary Ann then joined Crosby Heafey Roach & May as a Training Manager from July 1996 to May 1999.

In 1999, they joined iManage as a Manager – Learning Services, where they designed and implemented technical certification and application training programs. Mary Ann also managed a team of trainers and program coordinators and prepared management reports and project proposals. Their tenure at iManage lasted from June 1999 to December 2003.

Following their time at iManage, Mary Ann joined Littler Mendelson as a Senior Manager - Training in July 2004. Mary Ann held this position for over a decade until February 2016, contributing to the firm's training initiatives.

Finally, they returned to iManage in March 2016 as the Manager of Customer Adoption and Education. Their current role involves overseeing customer adoption programs and providing education and training to clients.

Overall, Mary Ann Narvaez has extensive experience in training, program management, and customer adoption, with a strong track record in the legal industry.

Mary Ann Narvaez has a Master of Business Administration (MBA) with a focus in Information Systems from Golden Gate University in San Francisco, CA. Mary Ann also holds a Bachelor's degree in Information Science from the same university. Additionally, Mary Ann Narvaez has an Associate's degree in Accounting from Heald Business College in San Francisco, CA. Further details regarding the duration of their studies and specific start and end years are not provided.

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Timeline

  • Manager, Customer Adoption, Education

    March, 2016 - present

  • Manager – Learning Services

    June, 1999

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