Sarah Garcia is a seasoned professional with extensive experience in customer success and service management. Currently serving as a Customer Success Manager at imaware since December 2022, Garcia effectively communicates with partners and Direct to Consumer customers, ensuring successful onboarding and ongoing support. Prior roles include Customer Service Team Lead at Manna Health and Customer Service Manager at Coronado Leather Co, where leadership and operational efficiency were key responsibilities. Experience also includes account management at Barn2Door, Inc., operations management at Armoire, and administrative support in various non-profit and corporate environments. Demonstrated ability to enhance customer experiences and implement continuous improvement processes across diverse settings.
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