Vanessa Benoist

Vanessa BENOIST is a seasoned professional with extensive experience in customer service management within the industrial sector. Currently serving as the Customer Service Back Office Manager for Imerys since July 2022, Vanessa oversees two remote teams across Toulouse and Lixhe, managing operations within the Performance Minerals EMEA division, which generates €1.2 billion in revenue. Previously, Vanessa held the position of Senior Team Leader for Customer Support at TEREOS from December 2020 to June 2022, and from October 2008 to November 2020, Vanessa was the Responsable Service Client for Sibelco France, where responsibilities included managing customer orders, resolving disputes, and overseeing a team of twelve. Vanessa holds a Master 2 (M2) in Commerce International from ESG Ecoles de commerce, earned between 2006 and 2008.