Gemma Dominguez Cidad

Gemma Dominguez Cidad has a diverse work experience in the sales and business development field. Gemma began their career at Booking.com, where they gained experience as a Customer Service Executive and later as a Training and Development Specialist, responsible for onboarding international customer service agents. Gemma then transitioned to the role of Market Manager, where they supported the growth of Booking.com's Vacation Rentals segment in Catalonia, Spain.

Following their time at Booking.com, Gemma joined GetYourGuide as a Destination Manager, responsible for driving revenue and product inventory growth in their assigned destination. Most recently, they worked at Impala, first as a Business Development Manager, where they successfully acquired 3,500 hotels globally and opened 11 new markets, and then as a Sales Enablement Program Manager, supporting 3 sales teams by providing training, processes, tools, and reports to improve efficiency and achieve commercial goals. In this role, they also created and managed an outsourced team of 18 agents.

With their extensive experience in sales, business development, and training, Gemma Dominguez Cidad has proven herself as a valuable asset in driving growth and achieving targets in the hospitality industry.

Gemma Dominguez Cidad obtained their Bachelor's Degree in Psychology from Universitat de Girona, where they studied from 2008 to 2012. In October 2020, they also obtained a certification in Organizational Learning and Development from LinkedIn.