Jay Hayes is a seasoned professional with extensive experience in engineering and product complaint analysis. Currently serving as a Sr Product Complaint Analyst at Imperative Care since March 2022, Jay has previously held significant roles, including Staff Engineer at Western Digital, where responsibilities included preventive maintenance and training maintenance personnel. At Boston Scientific, Jay was a Senior Equipment Engineer, focusing on equipment qualification and resolving non-conformance issues. Other roles include Manufacturing Engineer II at Vention Medical, R&D Engineer/Product Surveillance Engineer at Bayer HealthCare, and Product Test Engineer at Synaptics Incorporated. Jay holds a Bachelor of Science in Mechanical Engineering from San Jose State University.
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