Caroline Muhlfeld

Customer Success Manager at Imperative

Caroline Muhlfeld is a Customer Success Manager at Imperative. Caroline has also worked as a Sr. Training Specialist at Convoy Inc, a Client Service Representative at Viacom, and a Recruiter at Insight Global.

Caroline has always had a passion for helping others and making sure they are successful. Caroline loves working with people and seeing them grow and develop in their careers.

At Imperative, Caroline works with customers to help them be successful with the company's products and services. Caroline provides training and support to customers, and helps them troubleshoot any issues they may have. Caroline also works closely with the sales team to ensure that customers are satisfied with their purchase.

At Convoy Inc, Caroline was responsible for training new employees on the company's products and services. Caroline also created training materials and conducted training sessions for employees on various topics. Caroline was also responsible for creating and maintaining the company's knowledge base.

At Viacom, Caroline worked with clients to ensure they were satisfied with the company's products and services. Caroline provided support and assistance to clients, and helped them troubleshoot any issues they may have. Caroline also worked closely with the sales team to ensure that clients were happy with their purchase.

At Insight Global, Caroline worked as a recruiter. Caroline was responsible for finding qualified candidates for open positions, conducting interviews, and extending job offers. Caroline was also responsible for maintaining the company's database of candidates.

Caroline Muhlfeld graduated from Westlake High School and went on to study film and media studies at UC Santa Barbara, where they earned their B.A.

They are on a team with Rowan Case - Customer Solutions Manager, Joe Decker - Enterprise Account Manager. Caroline Muhlfeld reports to Travis Mears, Director of Accounts & Client Success.

Links

Previous companies

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Timeline

  • Customer Success Manager

    February, 2021 - present

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