Miranda Van Biesen

Miranda Van Biesen has extensive work experience in customer service and team management. Miranda began their career in 1999 as a Customer Service Professional at Nokia, where they provided technical support and handled customer complaints. From 2006 to 2010, they worked at Sitel as a Team Manager, overseeing the Dutch ELT/ATCT Team and Baltic's Advance Technical Team for Nokia. In 2011, they joined in2com as a Senior Team Manager at Vlaamse Infolijn, where they supported a team of agents and coaches for the Flemish Government's free helpline. Miranda continued their career at in2com, taking on the role of Teamleider Operations in 2016, responsible for managing daily operational services, people management, and implementing improvements in customer communication. In 2020, they transitioned to the role of Client Manager at in2com.

Miranda Van Biesen attended Syntra Asse from 2012 to 2014, where they earned a degree in "adviseur Payroll en sociale wetgeving." Miranda also attended Syntra Asse in 2011 to 2012, studying HR management. In 2010, they studied COPC at Sitel. Miranda Van Biesen completed their education at KTA AALST, where they obtained a degree in "Onthaal receptionist," although the dates of attendance are unknown.