Nikki is IBO’s Client Success Manager -- aka, the first person you talk to after you decide to utilize IBO’s services. Or the person you talk to when you have a problem. Or when you’re just in the mood to chat. She’s basically in charge of people-ing, specifically for clients.
Nikki studied English with hopes that someone would pay her to read; today, she spends her days living that dream by reading the metric ton of emails that arrive in her inbox each morning. Prior to her work with IBO, Nikki worked as a marketing specialist, an accounts payable coordinator, the billing specialist at a chiropractor’s office - the list goes on and on.
Current role