Dave Walter

Dave’s journey with Incept began in 1998 by making calls for our business-to-consumer clients as part of our management trainee program. He was quickly identified as a leader and began to manage our evening shift. Much of Dave’s experience came from managing the launch of MSN 8 for Microsoft, numerous customer satisfaction programs in partnership with Ford, General Motors, and Honda, as well as a variety of lead generation and customer acquisition campaigns for both nonprofit and for profit clients. During the early 2000s, Dave was an integral part of growing Incept’s client base. For the last 12 years, he has focused on building company culture and overseeing all aspects of our Operations team, from hiring and training to Quality Control, Human Resources, and Contact Center Results.