Renee Hill is a seasoned professional with extensive experience in customer service and management within the healthcare and benefits sector. Currently serving as a Senior Manager at Included Health since January 2023, Renee is focused on addressing healthcare disparities among minority groups. Prior to this role, Renee held various positions at Willis Towers Watson Health and Benefits from May 2014 to January 2023, culminating in the role of Senior Service Center Manager, where responsibilities included overseeing customer service quality, maintaining client relationships, and conducting performance analysis. Earlier experience includes supervisory and customer service roles at AIR-serv Group LLC and Express Scripts, beginning in 2006. Renee holds an Associate degree in Business Management from American InterContinental University and a degree in Computerized Accounting/Business Administration from KRS Computer & Business School.
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