Irene Nduku

Irene Nduku has 9 years of work experience. From 2023 to present, they have been working as a Key Account Manager at Inclusivity Solutions. From 2014 to 2023, they worked for MIC Global, where they held the roles of Account Manager, Business Development Specialist, Account Executive and Administrative Assistant. In their role as Account Manager, they accomplished targets and increased revenue by 22% through skilled sales support for new and existing customers. As Business Development Specialist, they acquired new B2B and B2B2C partnerships, maintained and grew existing accounts in the country, developed and innovated products, negotiated partnerships with Insurance companies, and conducted experience analysis on the company's product portfolio. As Account Executive, they managed, verified and processed claims for all clients, managed client accounts, assessed customer satisfaction and handled complaints, and processed customer requests in a courteous, efficient and timely manner. Finally, they held the role of Administrative Assistant.

Irene Nduku's education history includes a Certificate from the University of Virginia Darden School of Business in Business/Commerce, General (2020); a Certificate from the College of Insurance-Kenya in Insurance proficiency (2016); a Bcom-Marketing from KCA University (2016); a Higher Diploma in Business Administration, Management and Operations from the Management University of Africa (MUA) (2010-2012); and Olevels from Muthale Girls High School (2003-2006).