Jennifer Mendez

Vice President Customer Operations at Incora

Jennifer Mendez has a diverse work history that spans over a decade. Jennifer began their career at Six Flags Magic Mountain, where they worked as a Training & Development Supervisor from 2005 to 2010. In this role, Jennifer facilitated various training programs, managed employee events, and handled communication tasks.

Later, Jennifer joined Wesco, where they held multiple positions. From 2010 to 2013, they worked as an HR Specialist, providing support to employees and managing training and development initiatives. Jennifer also handled various responsibilities within the HR department, including managing the AQMD carpool survey vanpool program and assisting with the entertainment committee.

From 2012 to 2015, Jennifer transitioned to the role of Lean Specialist, where they utilized Lean & Six Sigma principles to improve Wesco's internal processes. Jennifer collaborated on team projects, provided training on Lean & Six Sigma tools, and managed the Continuous Improvement Team's Sharepoint page.

Jennifer's career at Wesco then progressed to the role of Chief of Staff from 2022 to 2023. Finally, they assumed the position of Vice President of Customer Operations starting in August 2023, where they currently serve.

Overall, Jennifer Mendez's work experience demonstrates a strong background in human resources, training and development, and process improvement.

Jennifer Mendez earned an AS degree in Psychology from College of the Canyons between 2016 and 2020. Additionally, they obtained certifications in Lean Six Sigma, including a Lean Six Sigma Black Belt from Wesco Aircraft in 2014 and a Lean Six Sigma Green Belt from Glendale Community College in 2011. Jennifer also completed 16 credits towards an AA degree in Graphic Design from the Fashion Institute of Design & Merchandising in 2005-2006. Jennifer further obtained various certifications in digital citizenship, job search strategies, managing stress, and completed a RYT 200 yoga teacher training program in 2021 from LinkedIn and YogaWorks, Inc., respectively.

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Timeline

  • Vice President Customer Operations

    August, 2023 - present

  • Chief Of Staff

    September, 2022

  • Lean Champion

    July, 2015

  • Lean Specialist

    December, 2012

  • HR Specialist

    August, 2010

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