Head Of Compliance Americas

About Us Committed to making a difference, InDebted was founded to change the world of consumer debt recovery for good. We're disrupting a broken industry and creating a better way for businesses to recover debt - where the customer comes first.

We’re a global, digital first and customer-obsessed team of over 213 people, living and working across 5 key countries.

And we’ve also recently been named the AFR BOSS Best Place to Work! By focusing on the happiness and wellbeing of our people, we’ve created a truly flexible, purpose driven and engaging workplace. We’re all here with one shared vision - to remove barriers to financial freedom for all people.

Summary Description:  

The Head of Compliance, USA at InDebted provides overall ownership of Risk & Compliance for North America to support the execution of InDebted’s vision.

Duties and Responsibilities:

• Responsibility for the North American Risk & Compliance function at InDebted
• Making sure that InDebted has all the necessary risk & compliance frameworks in place to run our operations and successfully at scale
• Ensure that the company adheres to the principles of compliance
• Design, document and implement frameworks where we have an identifiable gap
• Design, build, document and implement controls within the InDebted business that identify, monitor, test and report risks
• Build reporting on risk metrics for the Senior Leadership Team and the BoardReviewing client contracts to identify and manage risksEnsuring that InDebted is compliant with all relevant legislation and regulations
• Helping the Growth team with client RFI & RFP processes involving risk & compliance matters
• Supporting our Product team by ensuring that new features are compliant with relevant laws and regulations
• Stay up-to-date with consumer protection laws and regulations, ensuring the organization's practices align with legal requirements.
• Provide leadership in a remote work environment, effectively managing and collaborating with remote teams and stakeholders.
• Implement and enhance business processes to streamline operations and improve efficiency
• Navigate ambiguity and demonstrate strong project management skills to drive initiatives forward.
• Overseeing the regulatory change management process
• Overseeing the examination process and the regulatory exam process.

Experience and Skills Must Have:

• Experience in Risk, Compliance, Technology
• Proven experience in debt collection or debt buying
• Knowledge of compliance risk assessments and regulatory requirements.
• Considerable knowledge of risk & compliance legislation in the context of financial institutions
• Considerable knowledge of business processes and systems
• Experience in documenting and analysing business information and metrics
• Commitment to delivering quality outcomes
• Strong business partnering and stakeholder management capability
• Excellent communication and interpersonal skills
• Strong critical thinking skills and intellectual curiosity

Nice to Have:

• Familiarity with data privacy regulations and implementation of privacy measures within the organization
• Experience in Canada