Anita Fullard

Anita Fullard is an experienced professional in customer service and health care administration, currently serving as a Broker Customer Services Representative at Independence Blue Cross since May 2017. In this role, Anita effectively assists brokers and group administrators with resolving issues related to coverage for customers and employees, along with reviewing claims and enrollment concerns. Prior to this, Anita worked at Kornberg School of Dentistry at Temple University as a Patient Representative from October 2009 to May 2017, where key responsibilities included conflict resolution and financial discrepancy reconciliation. Anita also held the position of Diversity & Interpreter Services Coordinator at Abington Memorial Hospital from January 2005 to October 2010, achieving significant financial savings and implementing in-house interpreter services. Educational qualifications include a Master of Science in Health Care Administration and a Bachelor of Science in Human Resources Management, both from Rosemont College.