Roslyn Boskett

Roslyn Boskett possesses extensive leadership experience in contact center and operations management, currently serving as Director of Contact Center at Independence Blue Cross since February 2015, where responsibilities include overseeing a team of 90 employees across multiple locations and managing call center operations. Prior experience includes roles as Corporate Financial Solutions Senior Operations Manager at Fiserv, Inside Sales Manager at VWR Scientific Products, and Manager of Customer Service at Atlantic City Electric, demonstrating proficiency in strategic direction, performance management, and process improvement. Early career experience includes teaching as a Substitute Teacher at Berlin Community School, complemented by a Bachelor of Science in Marketing Management from Stockton University.