Tais Bergamini Lopes

Customer Success Manager at indyRIOT at indyRIOT

Tais Bergamini Lopes has a diverse work experience spanning various roles and industries. Tais is currently working as a Customer Success Manager at indyRIOT, a position they started in January 2022. Prior to this, Tais worked as a Product Support Specialist at ALSO Group from January 2021 to January 2022. Tais also worked as a Customer Success Manager for Brazilian Partners at 360dialog, an official WhatsApp Business API Provider, from April 2020 to December 2020.

In addition to their customer success roles, Tais has experience in technical support operations and office management. Tais worked as a Technical Support Operations Assistant at Quadratek Data Solutions from July 2018 to January 2020, and as a Senior Office Manager from November 2017 to June 2018.

Tais also has experience in product management, having worked as a Product Manager at Vivara from May 2015 to January 2017. Tais'sresponsibilities included product selection, demand analysis, price adjustment, and distribution management. Tais also conducted market research, budget preparation, and performance analysis.

Before their role at Vivara, Tais worked as an Import Analyst at Makro Atacadista from September 2013 to May 2015. Tais was responsible for importing processed goods and analyzing supply and demand, market fluctuations, and cost benefits. Prior to this, they worked as an Import Analyst at Ricera from November 2010 to November 2013. Tais'sresponsibilities at Ricera included negotiation with suppliers, import process management, and evaluation of performance indicators.

Overall, Tais Bergamini Lopes has developed a strong background in customer success, technical support, office management, and product management throughout their career.

Tais Bergamini Lopes completed their undergraduate education at Universidade Federal de Viçosa from 2005 to 2009. Tais earned a degree in Ciências Econômicas with a specialization in Macroeconomia. Following that, from 2018 to 2020, they attended The Berlin School of Economics and Law, where they pursued a degree in International Economics.

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  • Customer Success Manager at indyRIOT

    January, 2022 - present

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