Sandra Cloutier

Sandra Cloutier has a diverse and extensive work experience in the credit union industry. Sandra is currently serving as the VP of Consumer Compliance and Internal Audit at Infinity Credit Union since March 2022. Previously, they held the position of Chief Risk Officer at Infinity Federal Credit Union. In this role, they were responsible for developing and maintaining the credit union's Enterprise Risk Management Program and ensuring regulatory compliance. Sandra worked in this position until November 2022.

Prior to their role as Chief Risk Officer, they held various roles at Infinity Federal Credit Union. From October 2014 to November 2022, they served as the Chief Operations Officer, overseeing and managing all aspects of the credit union's operations. Before that, from September 2013 to October 2014, they served as the Acting President/CEO. From an unknown start date until September 2013, they served as the VP of Operations, where they had oversight and management responsibilities for various areas including Operations, Sales & Service, Information Technology, Disaster Recovery Program, Branch Operations, Facilities Management, Security, and Lending.

Sandra Cloutier's education history includes attending the University of Southern Maine - School of Business, where they studied Business Administration and Management, General. Sandra also attended Westbrook College, where they pursued a degree in Business Administration and Management, General. In terms of additional certifications, Sandra Cloutier obtained the CU Enterprise Risk Management Expert certification from CUNA (Credit Union National Association) in April 2015. In September 2012, they obtained the NAFCU Certified Compliance Officer certification from NAFCU (National Association of Federal Credit Unions). Additionally, Sandra Cloutier holds the Accredited ACH Professional certification from the National Automated Clearing House Association, although the specific date of obtaining this certification is not provided. Sandra is also a BSA Compliance Specialist Certification candidate from CUNA.