Jibin Mohammed is an experienced professional with over a decade in customer support and technical operations, currently serving as Manager of Enterprise Support at Infoblox since March 2013. Jibin has effectively led teams in monitoring the SAAS platform and managing escalations related to production issues. Previous roles include Team Lead at the Network Operations Center, Senior Customer Support Representative, and Customer Support Representative at Infoblox, as well as Technical Consultant for AT&T Connectech and Technical Support Executive for Norton Security products at Sutherland Global Services. Jibin holds a Bachelor of Commerce degree from St. Aloysius College, diplomas in Computer Application and Hardware Networking from MCRPV and Jetking Infotrain Ltd., respectively.
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