Maria Mancusi

Maria Mancusi has a diverse work experience spanning over several years. Maria is currently working at InfoDesk as a Customer Success Manager since June 2023. Prior to this role, they served as a Supervisor, Product Support from July 2022 to June 2023, and as a Customer Support Specialist from February 2019 to July 2022.

Before joining InfoDesk, Maria worked at Quality Uptime Services as a Service Coordinator from March 2017 to February 2019.

Maria's earlier work experience includes a role at Electronic Service Solutions from April 2015 to March 2017, where they were a Service Coordinator responsible for managing customer accounts in the public safety sector for the New York Metropolitan area. Maria also collaborated on special projects, including the development and implementation of online customer service surveys.

Maria's first job was as an Administrative Assistant at Ascot Products, where they worked from June 2007 to April 2015. In this role, they assisted customers with order processing and credit card transactions, handled customer questions and complaints, and identified customer requirements to suggest suitable products.

Maria Mancusi obtained a Bachelor's Degree in Political Science from Pace University-Pleasantville/Briarcliff Campus, where they studied from 2010 to 2014. In addition, they obtained a certification as a Customer Service Specialist from ETA International in March 2016.