Micha Pope is a seasoned professional in customer success and operations, currently serving as a Customer Success Manager at Infogrid since September 2021. Previously, Micha held similar roles at Florence from February 2019 to August 2021, where both Customer Success Manager and Customer Success Executive titles were utilized. Micha’s career began at Helpling Middle East, progressing from Customer Service Assistant to Customer Retention Team Lead between June 2015 and February 2017. Additional experience includes positions as Customer Experience Associate at OneLane, Operations Executive at Flexy.com, and a consistent emphasis on customer success throughout various roles in the industry.
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