Jim Panenka

Support Engineer at InfoHedge Technologies LLC

Jim Panenka is an experienced IT professional with a diverse background in technical support and engineering. Currently serving as a Support Engineer at InfoHedge Technologies LLC since February 2018, Panenka previously held roles including Support Services Coordinator at Dynamex and Deskside Support at Lehigh Hanson. Early career experiences include Citrix migration support at Associa, Centricity EMR Support at GE Healthcare, and DART Analyst at Research In Motion. As Lead Analyst at AdvancePCS/Caremark/CVS, Inc., Panenka led the primary Corporate technical support team, and as Technical Solutions Manager at VHA, provided Technical Sales Support for clinical applications. The foundation of Jim Panenka's career began as Lead Retail/POS Support Technician at ACE - America's Cash Express, supported by a technical background initiated at Electronic Data Systems. Educational pursuits include partial studies in Computer Science at Brookhaven College and a diploma in Computer Science from Newman Smith High School.

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