Berpengalaman lebih dari 22 tahun mengelola contact center, Infomedia merupakan market leader (by market share) penyedia layanan contact center di Indonesia. Sejalan dengan perkembangan teknologi digital, Infomedia mengembangkan bisnisnya sebagai penyedia solusi Business Process Outsourcing (BPO) dan mengelola berbagai layanan digitalisasi fungsi interaksi pelanggan (CRM) hingga digitalisasi fungsi back office perusahaan (SSO).

Business Development

Call Center

Enterprise Software

Outsourcing

Web Development

PT. INFOMEDIA NUSANTARA

PT. INFOMEDIA NUSANTARA's headquarters in Jakarta Selatan, Indonesia

Agus Winarno

Derry Darana Martamihardja

Zaki Wahab

Christy Novelita

Ria Resty

Zulhaimi .

Widi Sagita Abadi

The Business Process Automation and Analysis team at PT. INFOMEDIA NUSANTARA focuses on streamlining and optimizing company processes through advanced technology and analytics. This team leverages AI, data analysis, and programming expertise to ensure efficient service delivery, enhance revenue assurance, and drive the digital transformation of customer interactions and back-office functions.

Business Process Automation and Analysis

The Communications and Marketing team at PT. INFOMEDIA NUSANTARA strategizes and executes initiatives to enhance the company's brand presence and market reach. This includes managing corporate communications, overseeing social media activities, developing marketing campaigns, and ensuring effective internal and external communication. The team works collaboratively to support the company's BPO, CRM, and SSO services, maintaining Infomedia's position as a market leader in contact center solutions in Indonesia.

PT. INFOMEDIA NUSANTARA

Org chart

Teams

Business Process Automation and Analysis

Communications and Marketing

Offices

PT. INFOMEDIA NUSANTARA

Org chart

Teams

Business Process Automation and Analysis

Communications and Marketing

Offices

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