Credit Controller

Infopro Digital group are recruiting for a Credit Controller on a permanent basis for our Barbour ABI brand.

Barbour ABI is the UK’s leading provider of intelligence and lead generation services that help clients to generate new business opportunities from the construction sector. With more than 80 years of experience and 100+ colleagues based at Cheshire Oaks within our research, sales, client management and marketing teams, the quality of our data collection processes and existing knowledge in researching and tracking construction projects is second to none – we publish the UK Government’s National Infrastructure & Construction Pipeline and provide the Office for National Statistics with critical data to produce its Construction New Orders estimates.

Key task and Responsibilities:

Working at our Cheshire Oaks office, you will ensure money is collected from customers according to the terms and conditions of contracts, resolving customers invoice queries in a timely manner to facilitate payment and ensuring collections are in line with set targets.

Your tasks are as follows:

• Chase outstanding balances by phoning, e-mailing, sending letters, issuing statements etc
• Issue letters to companies whose accounts are overdue, with next steps if payment is not made by deadlines.
• Resolve customer queries regarding payments and invoice queries as quickly and efficiently as possible.
• To raise any necessary invoice or credit notes on customer accounts.
• Transfer and allocate payments.
• To meet monthly cash collection targets set by the Credit Control Manager to reduce company debt and debtor days.
• Liaise with all other departments, including working closely with the Sales team to ensure excellent customer service is maintained at all times.
• General administration of accounts including updating customer contacts, addresses and PO numbers.
• Work alongside the Sales team and Client Services team to manage and restructure customer accounts.

You will report to the Credit Control Manager.