Supratik Dey

Supratik Dey is an experienced professional in the field of IT service management, currently serving as an Industry Principal at Infosys since January 2012, following roles as Principal Consultant and Lead Consultant. Prior experience includes a position as a Quality & ITSM Process Consultant at HSBC from January 2011 to January 2012, focusing on ITSM process design, consultancy, tool selection, KPI analysis, and process maturity assessment. Supratik also worked at EDS Group from October 2008 to January 2011 as a Service Management Consultant, specializing in ITSM process consultancy and capacity management, and held roles in IT Infrastructure Management and Service Delivery at TCS from November 2004 to November 2008. Supratik holds an MBA in IT from the Indian Institute of Social Welfare and Business Management and a B.E. in Electronics & Communication from Bangalore University.