Abigail Ann Gonzales

Abigail Ann Gonzales is a seasoned professional with extensive experience in financial services and loan processing. Currently serving as a Senior Specialist at ING since October 2023, Abigail has previously held managerial and specialist roles at Citi and ING, where responsibilities included leading teams, validating processing activities, and improving service delivery. With a strong foundation in cash flow setup for European and Latin American portfolios, project migration activities, and training junior staff, Abigail has demonstrated expertise in both processing and control activities. Abigail's early career includes positions in marketing and operational support at United Coconut Planters Bank and Yokogawa Philippines, complemented by a Bachelor's degree in Business Administration with a focus on Marketing Management from St. Paul University.