Ingenico
Dimo Dilov currently serves as the Director of IT Support for SoftPOS & Mobility Solutions at Ingenico since January 2025. Prior to this role, Dimo was the Implementation Manager/Director at Phos from October 2021 to January 2025, where responsibilities included overseeing tech support specialists, executing support plans, and enhancing customer satisfaction through cross-functional collaboration. Dimo also held the position of Head of Technical Support at eMerchantPay Ltd from November 2010 to October 2021, managing a large team of technical support engineers and contributing to the development of gateway products. Dimo's career began with roles in web development and technical support, alongside a solid educational background in Information Technology and Management from various institutions.
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Ingenico
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Ingenico Group SA, formerly Compagnie Industrielle et Financiere d'Ingenierie Ingenico SA, is a France-based producer of financial transaction systems. The Company provides a range of secure transaction solutions, including hardware, software and services, for payments at points of sale, over the Internet, or by mobile telephone. The Company offers: payment terminals and software; terminal estate management, including security application updates; payment applications (local, international, debit and credit); connectivity; routing; centralization of transactions (Axis); end-to-end security, from terminal to bank or processor; and value-added services, including prepaid mobile phone transfers and top-ups, loyalty card processing, private-label card management and other services including dynamic currency conversion. The Company operates through Ogone, ROAM, Globalcollect, IECISA Electronic Payment System, Think&Go NFC and Bambora, among others.